A competency model is a framework used by organisations to define and measure the skills, knowledge, abilities and behaviours (competences) that employees need to do their jobs effectively. Developing and implementing a competency model offers a number of benefits for both employees and the organisation as a whole:

• Clear expectations: competency models provide a clear understanding of what is expected of employees in their roles. This clarity helps employees to align their work efforts with the organisation’s goals and ambitions.
• Improved recruitment and selection: organisations can use competency models as a basis for recruiting and selecting candidates with the right skills and qualities for specific roles. This can lead to better recruitment decisions and reduce staff turnover.
• Targeted training and development: competency models identify skills gaps and development opportunities for employees. This information allows organisations to design training programmes that fill these gaps, promoting continuous learning and personal development.
• Employee engagement: when employees understand how their role and competencies contribute to the success of the organisation, they feel more engaged and motivated, leading to increased overall job satisfaction.

Overall, competency models are valuable tools for talent management, performance improvement and organisational development. They provide a structured approach to aligning employee skills and behaviours with the organisation’s strategic objectives, thereby improving overall performance and success.